Incidents | Singpass Incidents reported on status page for Singpass https://status.singpass.gov.sg/ https://d1lppblt9t2x15.cloudfront.net/logos/7eff479bd7e3b1c818305dd00247e6ec.png Incidents | Singpass https://status.singpass.gov.sg/ en SMS One-Time Passwords are temporarily unavailable https://status.singpass.gov.sg/incident/780641 Fri, 05 Dec 2025 09:11:00 -0000 https://status.singpass.gov.sg/incident/780641#4877b0bb0cf707ed91cd7231c157455cb791aab887b5a42c380e8dfb434808b7 Singpass SMS OTP services have been fully restored. SMS One-Time Passwords are temporarily unavailable https://status.singpass.gov.sg/incident/780641 Fri, 05 Dec 2025 09:11:00 -0000 https://status.singpass.gov.sg/incident/780641#4877b0bb0cf707ed91cd7231c157455cb791aab887b5a42c380e8dfb434808b7 Singpass SMS OTP services have been fully restored. SMS One-Time Passwords are temporarily unavailable https://status.singpass.gov.sg/incident/780641 Fri, 05 Dec 2025 09:00:00 -0000 https://status.singpass.gov.sg/incident/780641#4714311386ec7b2cbbcf39b5ec0dd7dee14fae80702355a0c43512e66f468180 Some users may not receive SMS One-Time Passwords at the moment. Please try again later, or log in using the Singpass app. SMS One-Time Passwords are temporarily unavailable https://status.singpass.gov.sg/incident/780641 Fri, 05 Dec 2025 09:00:00 -0000 https://status.singpass.gov.sg/incident/780641#4714311386ec7b2cbbcf39b5ec0dd7dee14fae80702355a0c43512e66f468180 Some users may not receive SMS One-Time Passwords at the moment. Please try again later, or log in using the Singpass app. Singpass Facial Verification is down https://status.singpass.gov.sg/incident/602257 Thu, 12 Jun 2025 19:08:00 -0000 https://status.singpass.gov.sg/incident/602257#91b46b42a9ba3d1c21caeb21ac2b0dea3e7abf47e4da810d873677770ddf31c6 We have resolved the issue and Singpass facial verification has now resumed as per normal. Singpass Facial Verification is down https://status.singpass.gov.sg/incident/602257 Thu, 12 Jun 2025 18:05:00 -0000 https://status.singpass.gov.sg/incident/602257#1df369e907a1aeb2d3f016e84d55808bda640170c5ee9248c7a20a08a3d9e0e4 Users may experience difficulties accessing services using facial verification. We are working to resolve this issue. Meanwhile, please log in using the Singpass app or SMS One-Time Passwords. We apologise for any inconvenience caused. Singpass Facial Verification is down https://status.singpass.gov.sg/incident/573791 Wed, 21 May 2025 07:05:00 -0000 https://status.singpass.gov.sg/incident/573791#dc3a5e58cd2fe679e86bf50b4b4895851f7f54d68431174244ae5738e754d446 We have resolved the issue and Singpass facial verification has now resumed as per normal. Singpass Facial Verification is down https://status.singpass.gov.sg/incident/573791 Wed, 21 May 2025 05:53:00 -0000 https://status.singpass.gov.sg/incident/573791#8c446fbd6a2b455a2eb975e439a23a52935f5c5c42d6dde31944dc0449c78756 Users may experience difficulties accessing services using facial verification. We are working to resolve this issue. Meanwhile, please log in using the Singpass app or SMS One-Time Passwords. We apologise for any inconvenience caused. [Staging] Singpass Auth Server is down https://status.singpass.gov.sg/incident/558668 Thu, 08 May 2025 12:12:59 -0000 https://status.singpass.gov.sg/incident/558668#7543558e9365d30390ef43036977de47732a5b0f4897fe6def2b469f3b97238d [Staging] Singpass Auth Server recovered. [Staging] Singpass Auth Server is down https://status.singpass.gov.sg/incident/558668 Thu, 08 May 2025 12:04:22 -0000 https://status.singpass.gov.sg/incident/558668#c64c4f9e6eae48d84dc77c6e82c364d2b14fffc1913546b264a1d5a9a180a703 [Staging] Singpass Auth Server went down. Singpass Facial Verification is down https://status.singpass.gov.sg/incident/523547 Thu, 06 Mar 2025 07:15:00 -0000 https://status.singpass.gov.sg/incident/523547#76826b849bf69db75973c6fad6a38b3a56754d2ccc55cc7669a327e56edcd710 We have resolved the issue and Singpass facial verification has now resumed as per normal. Singpass Facial Verification is down https://status.singpass.gov.sg/incident/523547 Thu, 06 Mar 2025 05:46:00 -0000 https://status.singpass.gov.sg/incident/523547#a547eebd07d2df4b5168b400eaf55fe3a9bd6b48133958538228dbb709ef977a Users may experience difficulties accessing services using facial verification. We are working to resolve this issue. Meanwhile, please log in using the Singpass app or SMS One-Time Passwords. We apologise for any inconvenience caused. Singpass Login Failure https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:50:00 -0000 https://status.singpass.gov.sg/incident/495728#b55ab930de4617cc56e9fc8f48499aec07562aa700aca7481d2b6c357b4e866e We have resolved the issue and Singpass login has now resumed as per normal. Singpass Login Failure https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:15:00 -0000 https://status.singpass.gov.sg/incident/495728#cd3d002194afc8c10c37aa698dc4eb26f0bbf7105ce74896494821da258b1cae Singpass login is currently unavailable. Users may experience difficulties when accessing digital services with Singpass. We are working to resolve this issue and apologise for any inconvenience caused. [Staging] Singpass Auth Server and [Staging] Userinfo via QR Login are down https://status.singpass.gov.sg/incident/475475 Wed, 11 Dec 2024 08:23:52 -0000 https://status.singpass.gov.sg/incident/475475#2aea5f5f4e058ce2192ca93563146a88d2e07a7bdec85dd2c76cb2e8024adfbb [Staging] Singpass Auth Server recovered. [Staging] Singpass Auth Server and [Staging] Userinfo via QR Login are down https://status.singpass.gov.sg/incident/475475 Wed, 11 Dec 2024 07:48:00 -0000 https://status.singpass.gov.sg/incident/475475#5a5c91f8119a5730f900b784268010e49dbc587ed1ddbccd552e715b77c216fb [Staging] Singpass Auth Server went down. [Staging] Singpass Auth Server is down https://status.singpass.gov.sg/incident/472688 Thu, 05 Dec 2024 07:53:32 -0000 https://status.singpass.gov.sg/incident/472688#8d9763d5fb17c41285d9a4ed3af6eedbd63b56e72baf143c91bf8e259b078993 [Staging] Singpass Auth Server recovered. [Staging] Singpass Auth Server is down https://status.singpass.gov.sg/incident/472688 Thu, 05 Dec 2024 07:47:32 -0000 https://status.singpass.gov.sg/incident/472688#84fd76e5a4101014069cd015c82bee1fa89021ddc9d472c275eb842fa97174eb [Staging] Singpass Auth Server went down.