Incidents reported on status page for Singpass https://status.singpass.gov.sg/ https://d1lppblt9t2x15.cloudfront.net/logos/7eff479bd7e3b1c818305dd00247e6ec.png https://status.singpass.gov.sg/ en https://status.singpass.gov.sg/incident/561795 Tue, 13 May 2025 04:50:00 -0000 https://status.singpass.gov.sg/incident/561795#8738372a92799ceb355331c3e52c187d3671e402ad032fe3f30842ec2e40d923 [Staging] OTPs sent via SMS in our STAGING environment will not be available until 13 May 2025 19:00h. This is to manage our SMS gateway's traffic load. https://status.singpass.gov.sg/incident/558668 Thu, 08 May 2025 12:12:59 -0000 https://status.singpass.gov.sg/incident/558668#7543558e9365d30390ef43036977de47732a5b0f4897fe6def2b469f3b97238d [Staging] Singpass Auth Server recovered. https://status.singpass.gov.sg/incident/558668 Thu, 08 May 2025 12:04:22 -0000 https://status.singpass.gov.sg/incident/558668#c64c4f9e6eae48d84dc77c6e82c364d2b14fffc1913546b264a1d5a9a180a703 [Staging] Singpass Auth Server went down. https://status.singpass.gov.sg/incident/544573 Sun, 13 Apr 2025 16:33:27 -0000 https://status.singpass.gov.sg/incident/544573#a03441dba3d93bbf9e5274cf47721859f61ca05c9741ac570b4a66027d2f0885 [Staging] Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/544573 Sun, 13 Apr 2025 14:24:26 -0000 https://status.singpass.gov.sg/incident/544573#bd5e1eeee424192a60486b6462737f8ab9f0a5981adce954de3bcc72e399d1dd [Staging] Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/539155 Thu, 03 Apr 2025 07:09:23 -0000 https://status.singpass.gov.sg/incident/539155#0a3d8952fbcd6c0cf37acbc4a69f1a87978a5ac3d40e8243997da31163f47ae6 [Staging] Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/539155 Thu, 03 Apr 2025 07:08:48 -0000 https://status.singpass.gov.sg/incident/539155#bd46642161414f23e5041ce1cce3a059b0a5271fb613aee70d8f9ff306efd155 [Staging] QR Logins recovered. https://status.singpass.gov.sg/incident/539155 Thu, 03 Apr 2025 06:44:53 -0000 https://status.singpass.gov.sg/incident/539155#ce9b5b023817a68545c915371e367ea3599f5ad3e4a8d49803d44f8e96a66ee3 [Staging] Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/539155 Thu, 03 Apr 2025 06:44:22 -0000 https://status.singpass.gov.sg/incident/539155#c34bf7fcffbc38c50bbb46399b7a672c23ae5d385876cca36396e6a17c366cc1 [Staging] QR Logins went down. https://status.singpass.gov.sg/incident/534910 Wed, 26 Mar 2025 12:47:11 -0000 https://status.singpass.gov.sg/incident/534910#c0a2e1c5b634a1ba81de14f9ff7f523c3ab5086a88fc760d38dce98d323be75e [Staging] PWD/OTP-SMS Logins recovered. https://status.singpass.gov.sg/incident/534910 Wed, 26 Mar 2025 12:45:56 -0000 https://status.singpass.gov.sg/incident/534910#4fe0881c848dee50c0e3947959e0ce4ff86f4d25f565d9b3a81f22ddca0bf1cb [Staging] PWD/OTP-SMS Logins went down. https://status.singpass.gov.sg/incident/526771 Wed, 12 Mar 2025 07:23:31 -0000 https://status.singpass.gov.sg/incident/526771#0c8bf96102246f66aee2ccceb7a17bc3b4cc5ed0a7dc95e6fd8bfedcd81c617c Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/526771 Wed, 12 Mar 2025 07:15:41 -0000 https://status.singpass.gov.sg/incident/526771#8367fe9bb75ed6aaff30c0a92440790b99d19dafb86a5b2beb2a04aa8a7012ad Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/526771 Wed, 12 Mar 2025 03:13:28 -0000 https://status.singpass.gov.sg/incident/526771#1ed09618d9bd57b0049cc5dafdf99d14cbcc27f603d12b933878466568df1bab Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/526771 Wed, 12 Mar 2025 03:12:30 -0000 https://status.singpass.gov.sg/incident/526771#a49a5ccc3f36d526b2531b74421d984e7a68ae2be331e6460a1342c1048caf87 Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/523547 Thu, 06 Mar 2025 07:15:00 -0000 https://status.singpass.gov.sg/incident/523547#76826b849bf69db75973c6fad6a38b3a56754d2ccc55cc7669a327e56edcd710 We have resolved the issue and Singpass facial verification has now resumed as per normal. https://status.singpass.gov.sg/incident/523547 Thu, 06 Mar 2025 05:46:00 -0000 https://status.singpass.gov.sg/incident/523547#a547eebd07d2df4b5168b400eaf55fe3a9bd6b48133958538228dbb709ef977a Users may experience difficulties accessing services using facial verification. We are working to resolve this issue. Meanwhile, please log in using the Singpass app or SMS One-Time Passwords. We apologise for any inconvenience caused. https://status.singpass.gov.sg/incident/511485 Wed, 12 Feb 2025 06:02:53 -0000 https://status.singpass.gov.sg/incident/511485#83a0b9d0ef1ae9157f882f9002c5a324de061dd8a1588e00f428dab601fac266 [Staging] Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/511485 Wed, 12 Feb 2025 05:56:53 -0000 https://status.singpass.gov.sg/incident/511485#523e71cd61920996224826f90c3525942208640427d058e66ff8f11c55e3941c [Staging] Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/496797 Thu, 16 Jan 2025 08:40:12 -0000 https://status.singpass.gov.sg/incident/496797#f6a31150fadc71c1996e5fc41157161af0bcafe544112c1f6116cfea5798fe19 [Staging] PWD/OTP-SMS Logins recovered. https://status.singpass.gov.sg/incident/496797 Thu, 16 Jan 2025 08:31:53 -0000 https://status.singpass.gov.sg/incident/496797#b3a444ad9e97d0a3fcf7927b3df99002a3f1e5fa5f0e448bd2cacf0fe76b9719 [Staging] PWD/OTP-SMS Logins went down. https://status.singpass.gov.sg/incident/495707 Tue, 14 Jan 2025 14:51:59 -0000 https://status.singpass.gov.sg/incident/495707#ae049f71167584e8e6e8f39be07902e30b45587aa18db3320e4c5d3e23fcdb9d QR Logins, PWD/OTP-SMS Logins, and Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/495707 Tue, 14 Jan 2025 14:51:59 -0000 https://status.singpass.gov.sg/incident/495707#ae049f71167584e8e6e8f39be07902e30b45587aa18db3320e4c5d3e23fcdb9d QR Logins, PWD/OTP-SMS Logins, and Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/495707 Tue, 14 Jan 2025 14:51:59 -0000 https://status.singpass.gov.sg/incident/495707#ae049f71167584e8e6e8f39be07902e30b45587aa18db3320e4c5d3e23fcdb9d QR Logins, PWD/OTP-SMS Logins, and Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:50:00 -0000 https://status.singpass.gov.sg/incident/495728#b55ab930de4617cc56e9fc8f48499aec07562aa700aca7481d2b6c357b4e866e We have resolved the issue and Singpass login has now resumed as per normal. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:50:00 -0000 https://status.singpass.gov.sg/incident/495728#b55ab930de4617cc56e9fc8f48499aec07562aa700aca7481d2b6c357b4e866e We have resolved the issue and Singpass login has now resumed as per normal. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:50:00 -0000 https://status.singpass.gov.sg/incident/495728#b55ab930de4617cc56e9fc8f48499aec07562aa700aca7481d2b6c357b4e866e We have resolved the issue and Singpass login has now resumed as per normal. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:50:00 -0000 https://status.singpass.gov.sg/incident/495728#b55ab930de4617cc56e9fc8f48499aec07562aa700aca7481d2b6c357b4e866e We have resolved the issue and Singpass login has now resumed as per normal. https://status.singpass.gov.sg/incident/495707 Tue, 14 Jan 2025 14:30:55 -0000 https://status.singpass.gov.sg/incident/495707#bb60a9b87a3dcd418524598a8fa199ebcfa359812667d818022254280336fe36 PWD/OTP-SMS Logins went down. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:15:00 -0000 https://status.singpass.gov.sg/incident/495728#cd3d002194afc8c10c37aa698dc4eb26f0bbf7105ce74896494821da258b1cae Singpass login is currently unavailable. Users may experience difficulties when accessing digital services with Singpass. We are working to resolve this issue and apologise for any inconvenience caused. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:15:00 -0000 https://status.singpass.gov.sg/incident/495728#cd3d002194afc8c10c37aa698dc4eb26f0bbf7105ce74896494821da258b1cae Singpass login is currently unavailable. Users may experience difficulties when accessing digital services with Singpass. We are working to resolve this issue and apologise for any inconvenience caused. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:15:00 -0000 https://status.singpass.gov.sg/incident/495728#cd3d002194afc8c10c37aa698dc4eb26f0bbf7105ce74896494821da258b1cae Singpass login is currently unavailable. Users may experience difficulties when accessing digital services with Singpass. We are working to resolve this issue and apologise for any inconvenience caused. https://status.singpass.gov.sg/incident/495728 Tue, 14 Jan 2025 14:15:00 -0000 https://status.singpass.gov.sg/incident/495728#cd3d002194afc8c10c37aa698dc4eb26f0bbf7105ce74896494821da258b1cae Singpass login is currently unavailable. Users may experience difficulties when accessing digital services with Singpass. We are working to resolve this issue and apologise for any inconvenience caused. https://status.singpass.gov.sg/incident/495707 Tue, 14 Jan 2025 14:10:12 -0000 https://status.singpass.gov.sg/incident/495707#50a11b6011f6fb6f50ea72c623052f71f6ae935bc086d8e45869faff57a849d5 QR Logins went down. https://status.singpass.gov.sg/incident/495707 Tue, 14 Jan 2025 14:09:54 -0000 https://status.singpass.gov.sg/incident/495707#49b4936022a9028076cc7ad8fdf1460ef94d88d437fc867f9ce1ecfe618cdd78 Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/475475 Wed, 11 Dec 2024 08:23:52 -0000 https://status.singpass.gov.sg/incident/475475#2aea5f5f4e058ce2192ca93563146a88d2e07a7bdec85dd2c76cb2e8024adfbb [Staging] Singpass Auth Server recovered. https://status.singpass.gov.sg/incident/475475 Wed, 11 Dec 2024 07:48:00 -0000 https://status.singpass.gov.sg/incident/475475#5a5c91f8119a5730f900b784268010e49dbc587ed1ddbccd552e715b77c216fb [Staging] Singpass Auth Server went down. https://status.singpass.gov.sg/incident/475475 Wed, 11 Dec 2024 07:42:28 -0000 https://status.singpass.gov.sg/incident/475475#e751ab1af6f13639b264c8beb045a0b6d1c27892a0789c46abd45ec5104b90fc [Staging] Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/475475 Wed, 11 Dec 2024 07:40:57 -0000 https://status.singpass.gov.sg/incident/475475#2fa404578341d93c1dc591ef0a70a425b732be0dffde30ff91bdf24f1147d6ac [Staging] Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/475475 Wed, 11 Dec 2024 01:27:29 -0000 https://status.singpass.gov.sg/incident/475475#d1a95937a5b550ecca8c525e68d2744997285a44304c5a0dfb61079b1c1008f5 [Staging] Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/475475 Tue, 10 Dec 2024 16:46:28 -0000 https://status.singpass.gov.sg/incident/475475#87794489b9bdbcbab13882c0b6550767a5645b2cfb508e85448a4a70e4522f19 [Staging] Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/473836 Sat, 07 Dec 2024 08:15:46 -0000 https://status.singpass.gov.sg/incident/473836#564297199168969a0397c89755329467155ed3ad21a2ab6a4e5b6261db6c4152 [Staging] PWD/OTP-SMS Logins recovered. https://status.singpass.gov.sg/incident/473836 Sat, 07 Dec 2024 05:31:45 -0000 https://status.singpass.gov.sg/incident/473836#3306d3a9f990f734a282d2510bbe663a830de86549a0203ea2eff0efd5e1d582 [Staging] PWD/OTP-SMS Logins went down. https://status.singpass.gov.sg/incident/473367 Fri, 06 Dec 2024 09:35:03 -0000 https://status.singpass.gov.sg/incident/473367#9d794a33447c564ee681c80bf440897731d26f1abf871f7efcfc41b72ccb3d38 [Staging] Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/473367 Fri, 06 Dec 2024 09:20:55 -0000 https://status.singpass.gov.sg/incident/473367#80d1deea1ddde3b871a707d1620502d558c152c3486da4507199c30b99318509 [Staging] Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/472688 Thu, 05 Dec 2024 07:53:32 -0000 https://status.singpass.gov.sg/incident/472688#8d9763d5fb17c41285d9a4ed3af6eedbd63b56e72baf143c91bf8e259b078993 [Staging] Singpass Auth Server recovered. https://status.singpass.gov.sg/incident/472688 Thu, 05 Dec 2024 07:47:32 -0000 https://status.singpass.gov.sg/incident/472688#84fd76e5a4101014069cd015c82bee1fa89021ddc9d472c275eb842fa97174eb [Staging] Singpass Auth Server went down. https://status.singpass.gov.sg/incident/467115 Mon, 25 Nov 2024 01:29:54 -0000 https://status.singpass.gov.sg/incident/467115#321e3fb7655725ed6357fc6eb1cb96da0946aa95cb533d4746ad9bbbe162e7d1 [Staging] Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/467115 Mon, 25 Nov 2024 01:20:54 -0000 https://status.singpass.gov.sg/incident/467115#ff2047bd472a96891bd515d13963d08390708185a73db983d520c76c7f68e708 [Staging] Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/441726 Wed, 09 Oct 2024 09:55:03 -0000 https://status.singpass.gov.sg/incident/441726#01ee1e40e6de098c0885e5674fc0de5b20fabd23b570e6770c5571a0e99eb45b Userinfo via QR Login recovered. https://status.singpass.gov.sg/incident/441726 Wed, 09 Oct 2024 09:51:54 -0000 https://status.singpass.gov.sg/incident/441726#31210395da69916ea59625c4a65b118460e1e6e630fc608146beab7dd2c38b08 Userinfo via QR Login went down. https://status.singpass.gov.sg/incident/438129 Wed, 02 Oct 2024 12:24:59 -0000 https://status.singpass.gov.sg/incident/438129#a793b38741c35532d261edb972a0e2dee286cf4816753babb1b476628f4d401e PWD/SMS-OTP Logins recovered. https://status.singpass.gov.sg/incident/438129 Wed, 02 Oct 2024 12:20:59 -0000 https://status.singpass.gov.sg/incident/438129#f5ed17b8679daa1dd5886a50eb4aa8bcda4b732323ce3b00a6086a35fd6203b7 PWD/SMS-OTP Logins went down. https://status.singpass.gov.sg/incident/438129 Wed, 02 Oct 2024 11:05:42 -0000 https://status.singpass.gov.sg/incident/438129#00f114432fabc5c1db0072918b042deaf9c1978c18dd9995b28756b30e8082a7 [Staging] PWD/SMS-OTP Logins recovered. https://status.singpass.gov.sg/incident/438129 Wed, 02 Oct 2024 11:02:41 -0000 https://status.singpass.gov.sg/incident/438129#91ec507f0a7810c68de59163c407a15f286a190fd29868b9c458bbca6634ef34 [Staging] PWD/SMS-OTP Logins went down. https://status.singpass.gov.sg/incident/434139 Tue, 24 Sep 2024 17:36:47 -0000 https://status.singpass.gov.sg/incident/434139#6f4249d223c2e47e1c61a7caadd041a06df289d80e76a4012d3cb7f0794b3205 [Staging] PWD/SMS-OTP Logins recovered. https://status.singpass.gov.sg/incident/434139 Tue, 24 Sep 2024 17:02:48 -0000 https://status.singpass.gov.sg/incident/434139#69505a40ec0b0c939c5d175135aaca53205c2aca910d0b9997d67170d7e310d7 [Staging] PWD/SMS-OTP Logins went down. https://status.singpass.gov.sg/incident/430552 Thu, 19 Sep 2024 07:16:00 -0000 https://status.singpass.gov.sg/incident/430552#07e9575c6bf14aee079db9f240b7d28b3b1e1ebf6ec902c1623e8e4101f9d4e2 Staging synthetics for SMS OTP failed due to an issue retrieving OTP data from our provider's API. Staging services were unaffected throughout