Previous incidents
Singpass Facial Verification is down
Resolved Jun 13 at 03:08am GMT+8
We have resolved the issue and Singpass facial verification has now resumed as per normal.
1 previous update
[Staging] PWD/OTP-SMS Logins is down
Resolved Jun 06 at 10:40am GMT+8
[Staging] PWD/OTP-SMS Logins recovered.
1 previous update
[Staging] PWD/OTP-SMS Logins is down
Resolved Jun 04 at 07:31am GMT+8
[Staging] PWD/OTP-SMS Logins recovered.
1 previous update
[Staging] PWD/OTP-SMS Logins is down
Resolved Jun 02 at 05:42pm GMT+8
[Staging] PWD/OTP-SMS Logins recovered.
1 previous update
[Staging] QR Logins, [Staging] PWD/OTP-SMS Logins, and 1 other service are down
Resolved May 28 at 05:34pm GMT+8
[Staging] Userinfo via QR Login recovered.
5 previous updates
Singpass Facial Verification is down
Resolved May 21 at 03:05pm GMT+8
We have resolved the issue and Singpass facial verification has now resumed as per normal.
1 previous update
[Staging] QR Logins and [Staging] Userinfo via QR Login are down
Resolved May 20 at 10:59am GMT+8
[Staging] Userinfo via QR Login recovered.
3 previous updates
[Staging] QR Logins and [Staging] Userinfo via QR Login are down
Resolved May 16 at 04:20pm GMT+8
[Staging] QR Logins and [Staging] Userinfo via QR Login recovered.
1 previous update
[Staging] OTPs sent via SMS not available until 13 May 2025 19:00h
Resolved May 13 at 12:50pm GMT+8
[Staging] OTPs sent via SMS in our STAGING environment will not be available until 13 May 2025 19:00h.
This is to manage our SMS gateway's traffic load.
[Staging] Singpass Auth Server is down
Resolved May 08 at 08:12pm GMT+8
[Staging] Singpass Auth Server recovered.
1 previous update
[Staging] Userinfo via QR Login is down
Resolved Apr 14 at 12:33am GMT+8
[Staging] Userinfo via QR Login recovered.
1 previous update
[Staging] QR Logins and [Staging] Userinfo via QR Login are down
Resolved Apr 03 at 03:09pm GMT+8
[Staging] Userinfo via QR Login recovered.
3 previous updates