Previous incidents
[Staging] QR Logins, [Staging] PWD/OTP-SMS Logins, and 1 other service are down
Resolved May 28, 2025 at 9:34am UTC
[Staging] Userinfo via QR Login recovered.
5 previous updates
Singpass Facial Verification is down
Resolved May 21, 2025 at 7:05am UTC
We have resolved the issue and Singpass facial verification has now resumed as per normal.
1 previous update
[Staging] QR Logins and [Staging] Userinfo via QR Login are down
Resolved May 20, 2025 at 2:59am UTC
[Staging] Userinfo via QR Login recovered.
3 previous updates
[Staging] QR Logins and [Staging] Userinfo via QR Login are down
Resolved May 16, 2025 at 8:20am UTC
[Staging] QR Logins and [Staging] Userinfo via QR Login recovered.
1 previous update
[Staging] OTPs sent via SMS not available until 13 May 2025 19:00h
Resolved May 13, 2025 at 4:50am UTC
[Staging] OTPs sent via SMS in our STAGING environment will not be available until 13 May 2025 19:00h.
This is to manage our SMS gateway's traffic load.
[Staging] Singpass Login is down
Resolved May 8, 2025 at 12:12pm UTC
[Staging] Singpass Auth Server recovered.
1 previous update
[Staging] Userinfo via QR Login is down
Resolved Apr 13, 2025 at 4:33pm UTC
[Staging] Userinfo via QR Login recovered.
1 previous update
[Staging] QR Logins and [Staging] Userinfo via QR Login are down
Resolved Apr 3, 2025 at 7:09am UTC
[Staging] Userinfo via QR Login recovered.
3 previous updates
[Staging] PWD/OTP-SMS Logins is down
Resolved Mar 26, 2025 at 12:47pm UTC
[Staging] PWD/OTP-SMS Logins recovered.
1 previous update
Userinfo via QR Login is down
Resolved Mar 12, 2025 at 7:23am UTC
Userinfo via QR Login recovered.
3 previous updates
Singpass Facial Verification is down
Resolved Mar 6, 2025 at 7:15am UTC
We have resolved the issue and Singpass facial verification has now resumed as per normal.
1 previous update