Previous incidents

March 2025
Mar 26, 2025
1 incident

[Staging] PWD/OTP-SMS Logins is down

Downtime

Resolved Mar 26, 2025 at 12:47pm UTC

[Staging] PWD/OTP-SMS Logins recovered.

1 previous update
Mar 12, 2025
1 incident

Userinfo via QR Login is down

Downtime

Resolved Mar 12, 2025 at 7:23am UTC

Userinfo via QR Login recovered.

3 previous updates
Mar 06, 2025
1 incident

Singpass Facial Verification is down

Downtime

Resolved Mar 6, 2025 at 7:15am UTC

We have resolved the issue and Singpass facial verification has now resumed as per normal.

1 previous update
February 2025
Feb 12, 2025
1 incident

[Staging] Userinfo via QR Login is down

Downtime

Resolved Feb 12, 2025 at 6:02am UTC

[Staging] Userinfo via QR Login recovered.

1 previous update
January 2025
Jan 16, 2025
1 incident

[Staging] PWD/OTP-SMS Logins is down

Downtime

Resolved Jan 16, 2025 at 8:40am UTC

[Staging] PWD/OTP-SMS Logins recovered.

1 previous update
Jan 14, 2025
2 incidents

QR Logins, PWD/OTP-SMS Logins, and 1 other service are down

Downtime

Resolved Jan 14, 2025 at 2:51pm UTC

QR Logins, PWD/OTP-SMS Logins, and Userinfo via QR Login recovered.

3 previous updates

Singpass Login Failure

Downtime

Resolved Jan 14, 2025 at 2:50pm UTC

We have resolved the issue and Singpass login has now resumed as per normal.

1 previous update